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Testimonials
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"NFO offers an outstanding service that is matched no where else in my opinion." - Minion Order

"My ping ranges from 23-29 and I keep perfect fps as well as 0 choke/loss. Registry is AWSOME, the forums are AWSOME, the tools available are AWSOME!!" - Flying-Squirrel

"... after having (our) nfo server up for 30mins people started to flock to us. They were like (our) pings are so good and it's so smooth. I can't thank everyone at nfo enough. You all are hands down the best server / people out there." - Tomconno

"Most GSP tend to have their servers going to the crapper within months but not NFo, they been on top of everything day by day, and their support is still ranked #1 in my book." - IcEWoLF

"If you're thinking about switching to NFO, do it. I don't know of any other server company in which you can get live support 24/7 and have someone ... nicely explain to you how servers work for almost THREE hours! This company continues to have excellent customer service." - kmal2t

"Best service and support you can ever imagine, price could be triple and after dealing with NFO, i would pay it without blinking!! " - Mystery

"Nuclearfallout is hands down the best public server GSP out there..." - ix007

Read hundreds of other real, self-submitted testimonials from our customers!

 

 
Our staff

+ NFO's professional staff is dedicated to pairing the best game servers with the highest quality customer service.

Here are some of the staffmembers you may encounter.

John aka Edge100x
Owner, President, and CEO
John develops and maintains both the software and hardware systems that power NFO and all its services across the nation. John pours his soul into the systems, optimizing them as much as he can for quality and customer satisfaction. John also runs the NOC, which monitors network activity, handles DDOS and routing problems, and develops and maintains relationships with peering partners. And, he provides direct customer support for a broad range of customer concerns as the ultimate escalation point for customer concerns.

TimeX
Customer support agent
TimeX comes from a Team Fortress Classic background, playing back in the days on dialup. He joined the staff in February 2005 and brings a unique perspective to NFO's support team. He strives for excellence in quality and customer service.

Joshua aka Vanderburg
Customer support agent
Vanderburg joined the NFO team in 2011. His specialty is Minecraft -- he runs his own Minecraft community on a dedicated machine -- but he has rapidly learned how to configure and support the full range of services that we offer.

Cody aka hiimcody1
Customer support agent
Cody joined the team in 2012. Like Vanderburg, he specializes in Minecraft. After a brief partnership with Vanderburg on his servers, Cody joined NFo and has been expanding his knowledge to cover many server types.

Charlie aka Spray
Customer support agent
In 2013, Charlie became part of our team and started taking his years of experience and know-how as the CTO for a gaming organization and applying it to all aspects of the services that NFO offers. He specializes in the management and configuration of Source-based games, but his knowledge also encompasses many other games in our lineup. He prides himself on his attention to detail, problem solving skills, and cordiality with customers.

Bill aka ThatGuyNex
Customer support agent

James
Customer support agent

We'd also like to remember Tom aka To`mas (deceased)

Tom co-founded Nuclearfallout Enterprises, Inc., co-owned it with John, and was the CEO from January 2003 through May 2009. Tom negotiated and maintained business relationships and contracts to ensure that NFO's hardware and bandwidth needs were fully met, leveraging his decades of business experience. Additionally, he oversaw marketing and internal projects and managed the overall NFO team. Like John, on top of this, he provided directed customer support through email.

Tom was a great man and is greatly missed by the NFOservers.com team.

If you would like to inquire about joining NFO's staff, please visit our employment page.