i understand your guarantee, but a credit isn't going to do anything if the games can't be played on the machine. we had a 4 core vds and couldn't even run (1) 32 man bc2 on it because of so many performance issues. we were moved to a dedicated machine and the problems went away. so it was a vds problem. we ended up paying more, but got a much better experience. we would like to keep our servers that we have on our dedicated machine, but right now can't afford them so we were going to try a vds again. so if the games won't run with good performance on the vds, the guarantee isn't going to do anything to fix the game server. a refund would be much better since we don't know if the vds will perform until we pay for it. i know refunds aren't your policy, but the credit isn't much good if the machine doesn't perform. basically we would just be giving you money and if the performance wasn't there, we wouldn't have a server and you would keep our money.
i am not trying to knock you guys at all. you are the best company. we have had good experiences with all your servers except vdses. it has been over a year since we had a vds and were hoping the performance would be there and issues fixed. we dont' want to pay $90 for a 4 core vds and extra money for bf3 slots and can't use it due to server performance issues like we have had in the past. i wish there was some machine that we could test for bf3, bc2 and vietnam so we can see if we are just wasting over $100 for a machine we can't use.
anybody with a machine we could test? anybody?
There are certain locations where NFo runs faster machines for VDS servers.
You may want to ask them if they have any fast machines that are available.