If it's enabled where is it located on windows to bring it up
When HPET is enabled in the BIOS, Windows automatically uses it as its clock source. There is no option in Windows to enable or disable the use of HPET.
is kvm available.
This can mean several things. If you mean an external keyboard, video, mouse setup, then we do not provide this. Your access to the server would be through RDP (Remote Desktop Protocol).
What's the backbone GB of your infrastructure, your colocated with them right, or is it enterprise ip, just looking the site, they're good from what i've seen.
We have 10Gbps, 2Gbps, or 1Gbps connections to InterNAP at all but one location, currently. That exception is Denver.