While gamers have been a long time focus of NFO, we actually have a lot of customers that use various services for other purposes, including business. It is one more reason why we always apreciate feedback.
Well if people plan to resell or add additional users, or run a nice email client, cPanel is far superior than anything out there.
NFo could simple buy a cPanel license for the server, then resell.
To save costs, I'd probably suggest offering managed hosting (VPS/Dedi) in limited locations.
Please add an option in web hosting to simply click a button and trigger whole website/database backup and then the option to restore everything just like you do with your game servers.
It would be a very nice feature
I've requested this feature ages ago, but never seen it implemented, it would be nice to have.