We provide the service by hosting the server, but each server is operated independently by its paying renter, with settings and policies defined by that individual. Some customers may make choices in how they operate their servers that players will disagree with, or that even we disagree with, but they have a right to do this, as long as what they are doing is legal.
There are a lot of fish in the sea and a lot of great servers out there, many of which we host. I encourage you to use this as a good opportunity to find a new one that you like better
