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PostPosted: Sat Dec 10, 2011 2:08 pm 
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Joined: Mon Oct 24, 2011 9:28 am
Posts: 15
When we purchased our server, since we were a new customer, it wouldn't allow us to do a 6 month subscription. How long until we can move from month to month to a 6 month subscription?


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PostPosted: Sat Dec 10, 2011 2:11 pm 
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I think you can make this change anytime.

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PostPosted: Sat Dec 10, 2011 2:16 pm 
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Joined: Fri Sep 17, 2010 9:06 am
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Location: California
If a brand new customer try to order a long term package our system usually blocks it out to prevent spam. The best way around this is to order the server for a month then after that month is up, talk to us, and we can clear it so that you can switch it to a 6 month package.

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<@TimeX-NFo> Hey, we used to have to carry our packets to the servers.
<@TimeX-NFo> And it was upstream, both ways.

<@TimeX-NFo|away> You're asking the old dude for help?????
<@Kraze^NFo> Yes


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PostPosted: Tue Dec 13, 2011 8:50 am 
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That is also the reason for this post, was to make you aware. I dug through the forums and did not see the process outlined. Do I make a support request to be switched to a subscription or send PM somewhere?


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PostPosted: Tue Dec 13, 2011 10:10 am 
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You can open a support request and we can get it assigned over to our CEO John and he can take a look for you.

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<@TimeX-NFo> Hey, we used to have to carry our packets to the servers.
<@TimeX-NFo> And it was upstream, both ways.

<@TimeX-NFo|away> You're asking the old dude for help?????
<@Kraze^NFo> Yes


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