Server rentals :: NFOservers.com

Forums

FAQ

View unanswered posts | View active topics | Mark forums read

Board index » Commentary » Flames

All times are UTC - 8 hours

Wow... my server has been down for over 48 hours... [joke]

Previous topic | Next topic

Author

Message

Digital-Storm

Post subject: Wow... my server has been down for over 48 hours... [joke]

Posted: Mon Jun 27, 2005 8:11 pm

New to forums

Joined: Mon Jun 27, 2005 8:02 pm
Posts: 2

No this doesn't have to do with NFO at all, and I am VERY happy to FLAME ART OF WAR CENTRAL! they are approx. 10 bucks cheaper than NFO Pricing... My Clan is HiPwr, we had several server's through out the past 5 years through NFO... And then we switched to AOWC, what a mistake that was... my server has been down for 48 hours now!!! and been getting nothing but BS from them... not even a simple appology!!! we're due to renew our server next month, will we? can u say hell no!!! when our server is up you better believe we're comming back to NFO cause they ARE the BEST!! AOWC doesn't even have IRC support.. they have a toll free number... but do you think someone like me from canada has that ability? nope... at least with NFO I can talk live on IRC with them for support, I had several really good experiences with support from NFO like Nick, Booya, and oh god... i forgot another name... Booya helped me install and configure a website with me!!! late one night he was on there was no one asking for help at the moment so he spent several hours with me and configured my site with me cause I was a noob back then when it came to php n stuff this was before they had the option to automatically install any of this. Now that's dedication, and it's reasons like that that we're comming back to NFO.. I'm really sorry I left =( and I hope to be with you guys next month!!! really looking forward to it!

Top

Digital-Storm

Post subject:

Posted: Mon Jun 27, 2005 8:15 pm

New to forums

Joined: Mon Jun 27, 2005 8:02 pm
Posts: 2

oh... i would also like to add that they deleted forums, just because they didn't like the topics, there was a section for testimonials and stuff like that, and everytime someone had a bad service of some sort with them, they deleted the topics... how lame... see this?? you don't see NFO trying to be fake or hide anything that people have to say

Top

eLectrix

Post subject:

Posted: Tue Jul 26, 2005 5:59 am

Compulsive poster

Joined: Wed Dec 08, 2004 2:29 pm
Posts: 73

I was forced to go to another provider for a Ranked Server. In my stupidity, I chose these guys. Here's the content of a post I just made there in the testimonials section:

Quote:

ok, I finally have a server up. I'll be honest and say this is far from the best experience I have had.

On Friday night I paid for a BF2 server.

1. The website payment function didn't work and my paypal subscription was lost. Saturday evening on returning from work, I used live chat to ask what was going on and was told my payment had not been received. I was told to email billing (a Mon-Fri 8-5 type operation). Faced with not having a server for any part of the weekend, I created another subscription in order to get the ball rolling. This one worked.

2. The server didn't work from the getgo. I created several support tickets. (that system didn't work properly either, the second ticket created said I didn't create it and wouldn't let me access it after I had created it)

3. The server finally got up and running sunday morning.

4. Monday evening I received an email from Billing telling me my account here had been credited back the initial "lost" payment I had made.

I'm unused to this level of service. I do have 3 servers elsewhere and was surprised that my server was not up with an hour or 3. I was surprised to be told that on Friday evening, I would have to wait until Monday to sort out my billing problem. Noone offered any alternatives, I decided on my own to make 2 subscriptions so as to get things going and then when I did, I still didn't get the server for another day as there were problems getting the server setup.

I'm hoping that the service gets a bit better from here on in. I was a bit disappointed (but not really surprised) that my lost paypal payment was simply put back into my AOWC "account" as opposed to being refunded to me as now I am committed for 2 months.

Regards,

-e

NFO isn't on a different level from these guys, they're in a different dimension. I really can't believe how unprofessional they are. Deleting the posts in the testimonials section that depict them in a bad light is ridiculous. Oh well, I can always come to a board like this and get my point across.

_________________

Top

eLectrix

Post subject:

Posted: Tue Jul 26, 2005 6:00 am

Compulsive poster

Joined: Wed Dec 08, 2004 2:29 pm
Posts: 73

Quote:

I really can't believe how unprofessional they are.

They referring to Art of War Central. (Just in case anyone is unclear

)

_________________

Top

bOoya

Post subject:

Posted: Tue Jul 26, 2005 6:22 am

Former staff

Joined: Thu Jan 15, 2004 3:46 pm
Posts: 886
Location: Corona, CA

Heh, thats like when you return something at Big5 Sporting Goods, they just give you 'store credit'.. lame-o.

Top

Edge100x

Post subject:

Posted: Tue Jul 26, 2005 11:27 am

Founder

Joined: Thu Apr 18, 2002 11:04 pm
Posts: 9234
Location: Seattle

AoWC is a good example of why EA should screen partner providers on more than just their date of application.

Top

Wolverine

Post subject:

Posted: Sat Sep 17, 2005 7:32 pm

A semi-regular

Joined: Sat Sep 17, 2005 2:30 pm
Posts: 21
Location: Guelph, Ontario Canada

Just switched from AoWC myself. This place rocks!

Top

freedomsquad269

Post subject:

Posted: Fri Oct 14, 2005 9:57 pm

A semi-regular

Joined: Fri Sep 02, 2005 4:16 pm
Posts: 16

lol yes nfo is great isint this the flamming section dam lol even good reports in the flames wowzors i <3 nfo

sincerly, roy
roflchoptercopterwopterchopter

Top

LLLL

Post subject:

Posted: Sun Oct 16, 2005 8:36 pm

This is my homepage

Joined: Wed Apr 07, 2004 4:06 pm
Posts: 187
Location: Fallbrook

i hate nfo

not. :wink:

great servers

Top

Cobra

Post subject:

Posted: Mon Oct 17, 2005 8:13 am

A semi-regular

Joined: Fri Oct 07, 2005 8:14 am
Posts: 27

lol ^^^^ LLLL you had me goin, i was like WTF? we have 2 servers from them! lol

Top

Re/\/\eDy

Post subject:

Posted: Sat Nov 04, 2006 11:41 pm

New to forums

Joined: Tue Oct 11, 2005 2:24 pm
Posts: 3

I had the exact same experience with AoWC deleting my topics as well. One time I left a negative post, simply pointing out AoWC's flaws and the next thing I know, the topic was deleted in as little as a day. Then one time a topic on their forums had up to 50 posts (3 pages) and it was rated the most active topic on their forum and eventually the topic degenerated into a few people (one being me) leaving a negative comment about AoWC (I wasn't even the topic creator) and guess what, AoWC ended up deleting the ENTIRE THREAD! I couldn't believe it - AoWC will delete popular threads, no matter what the topic name, so long as not a single person says anything bad about them anywhere in the post

, simply ridiculous.

I'm glad NFO actually takes posts and comments (even the negative ones) seriously. Every good server company should realize a server's success rides on its customers and if your customers are unhappy then you won't get good service. This seems to be happening to a lot of AoWC customers and these same complaints will dangerously put AoWC on thin ice.

_________________

Top

Page 1 of 1

[ 11 posts ]

Board index » Commentary » Flames

All times are UTC - 8 hours

Who is online

Users browsing this forum: No registered users and 0 guests

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

It is currently Tue May 21, 2013 11:47 pm