Paypal bug

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Edge100x
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Paypal bug

Post by Edge100x »

Since sometime last week, Paypal has been unable to handle subscription signups involving free trial periods. When anyone tries to sign up for a subscription with a free trial, Paypal presents him or her with a page entitled "Paypal - Abort", containing a blank error message and the useless option "Click here to retry".

If you are a new customer, please use our existing Paypal bug workaround by signing up with the "one cent trial" link we email you. If you are an existing customer who is requesting a server downgrade, please email us the Paypal link our system gives you, and we will manually adjust it to have a one cent free trial as well. These methods are the best we have right now to combat the problem.

Paypal does claim it is working towards a solution to this bug, but it has not yet given us an estimated time of repair.

UPDATE: Paypal still hasn't fixed this bug and it affects a large portion of users, so we've changed the default subscription and upgrade links to use a one-cent trial instead of a free one.
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