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 Post subject: New Customer needs help!
PostPosted: Sun Sep 07, 2008 10:26 am 
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I used to rent a server through GameServers but heard through a friend that NuclearFallout was a million times better. So I purchased a server through here and I'm still in my 2 day trial. I waited for my server to be set up and recieved the email with my IP and info stating that I could access my server/FTP change my settings and such via my control panel.

I've been to my control panel a hundred times now and I only have an "Account" page with Main, Payments, Access/Events log and a "Log out" page. Nothing to do with my server/configuration. I've looked everywhere and have yet to find anything to do with my server. I think I might be having a blonde moment :oops: . Can anyone help?

Halo
mafia.nuclearfallout.net
216.52.143.134:2302

Frustrated :x ,
Mafia~ She


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PostPosted: Sun Sep 07, 2008 7:19 pm 
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MafiaShe wrote:
I used to rent a server through GameServers but heard through a friend that NuclearFallout was a million times better. So I purchased a server through here and I'm still in my 2 day trial. I waited for my server to be set up and recieved the email with my IP and info stating that I could access my server/FTP change my settings and such via my control panel.

I've been to my control panel a hundred times now and I only have an "Account" page with Main, Payments, Access/Events log and a "Log out" page. Nothing to do with my server/configuration. I've looked everywhere and have yet to find anything to do with my server. I think I might be having a blonde moment :oops: . Can anyone help?

Halo
mafia.nuclearfallout.net
216.52.143.134:2302

Frustrated :x ,
Mafia~ She


You are in fact "having a blonde moment"

Look in your control panel for another tab named "mafia" under the Game Servers sub-section in the top left hand corner. This should guide you through configuring your server :-P.

Attached is what it should look like.

Sleeper


Attachments:
example.JPG
example.JPG [ 18.05 KiB | Viewed 675 times ]

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PostPosted: Sun Sep 07, 2008 9:20 pm 
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Joined: Thu Apr 18, 2002 11:04 pm
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Location: Seattle
MafiaShe, it sounds like either your server hasn't been fully set up yet or you are logging in under a different email than you used to order the server. If you are still having the problem now, please email us at rentals@nuclearfallout.net and we can check on this for you more thoroughly.


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PostPosted: Mon Sep 08, 2008 8:30 am 
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Thanks everyone! I did hear back from NFo.

For everyone who is getting a Halo server, NFo has had some fraud problems with halo servers, so they've had to go to a personal creation after screening. So it might take a bit longer to get your Server page in your control panel. Just email them.


Thanks guys!! :D

-She.


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PostPosted: Mon Sep 08, 2008 6:55 pm 
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We handle fraud-held orders as soon as we are notified of them by the system (it does this automatically), so no real need to email either (not that we mind) ;). Usually we see the email and notification right around the same time.


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