Server rentals :: NFOservers.com

I use to have a 58 slot server from NFO running full 16 hours easy. It ran like a champ at 100 tick even full, no lag issues at all. Now, my members have rented 3 servers and they all lag. The lag is horrible during round start and some during the round. Even if the freeze time was set to 6 seconds, it still lags a lot. This servers arent even as big as my old server which is a total waste of money. I been told NFO guaranteed no lag and if there is, they will compensate for it. My friends have been on live chat numerous times and always the same answer, it could be client side (yeah, all clients having the same problem), everything looks fine, did you update anything new, restart server, and my favorite one, its steam updates. Have tried everything, no stats, just mani mods, restart map and server, email John, set server to 66 tick and nothing helps. Can anyone find a solution for this issue?

I've never seen a 58 slot server run at 100 tick without lag issues, so that is very surprising to me. You were very lucky . The game wasn't designed to handle such large servers and high tickrates, and it uses very high amounts of CPU and bandwidth on both the server and client when it's done.


I take it they're large servers as well.

Unfortunately, we hear that a lot now about Source. Most of it is probably due to refreshing entities at the beginning of each round, and maps with more entities cause more problems. I've also found that sometimes this has been due to packetloss to some clients, most noticably those on Cox in Socal right now -- it's been pretty terrible lately. Sometimes we can improve that by asking InterNAP to reroute, but not always.

We've never found an instance of "round beginning" lag that was due to our hardware or systems, and we'd be surprised if we did, because right now our CPU usages are insanely low.


Although we don't make performance guarantees, if the lag is on our end we will always fix it. We've never seen this type of lag be due to our end, but we're completely willing to work with any renter who comes to us with any performance problem to help them root out the cause.


That is all great advice, and sums up most of the possible causes. Steam updates are actually a very strong possibility, if nothing else about the server has been changed.

Emailing me is sort of the last resort. I'd be the one grasping at straws such as trying to find packetloss or jitter, and moving the server to a different machine or to Linux to try to randomly fix it. Your friends should try that before posting here.


Nope, not at all. I point this out to anyone who makes such a statement: We have the same people working here, the same or better bandwidth, same or better automated systems, more ways to offer attentive service, higher acceleration levels, faster machines, and lower CPU usage across the board than we ever have in the past.

Still the same replys, its not NFO side. All im saying it LAGS and havnt gotten any solution or fix. I ran 58 slots at 100 tick and it ran very smooth, only problem server couldnt hold its 250 fps, more like 60 fps. Im not here to argue, its my experience im getting from your servers i play on.

Correct, my investigations of large server problems have thus far never shown the cause to be on our end. As I said, I am (and we are) perfectly willing to continue these investigations with whatever renters you are talking about.


You also seem to be blaming us, when it's almost certainly not on our end . I can't comment on the specific cases you're referring to because I don't know which they are, but if the renter is willing to work with me in email, we can complete the troubleshooting and hopefully find a workaround. Again, my best guesses are a problem with Source or a packetloss problem. On the latter, it could be an easy fix.


I can believe it, if you were trying to run 100 tick at 58 slots; even alone on a 3.0ghz Xeon 5160 core (the fastest available, and the situation you were in) the game can't handle a constant 250. You should have dropped that tickrate down to 66, since at 60fps you'd only be getting a realized tickrate of 60.

But, that's a different problem than what you're describing here.


I don't like to argue either, but you posted a flame.

I flamed here only because i did recommend about 10 servers renting from you guys atm. I have been told from rental owners have been asking for help but theres no fix yet. I hope theres a solution soon because everyone loses money, lag is no win situation for everyone.

One renter I was working with recently, who might be one you are referring to, asked to be switched to a Linux machine, and afterwards his problem only got worse. I took a closer look at the server configuration, and I noticed a multiple-megabyte Mani stats file; deleting thus seems to have eliminated most or all of his issues. Presumably Mani was reprocessing its uber-large stats database at inopportune times.

This just goes to show that sometimes yes, it really is a server plugin. As simple as that may seem .