I use to have a 58 slot server from NFO running full 16 hours easy. It ran like a champ at 100 tick even full, no lag issues at all.
I've never seen a 58 slot server run at 100 tick without lag issues, so that is very surprising to me. You were very lucky
. The game wasn't designed to handle such large servers and high tickrates, and it uses very high amounts of CPU and bandwidth on both the server and client when it's done.
Now, my members have rented 3 servers and they all lag. The lag is horrible during round start and some during the round.
I take it they're large servers as well.
Unfortunately, we hear that a lot now about Source. Most of it is probably due to refreshing entities at the beginning of each round, and maps with more entities cause more problems. I've also found that sometimes this has been due to packetloss to some clients, most noticably those on Cox in Socal right now -- it's been pretty terrible lately. Sometimes we can improve that by asking InterNAP to reroute, but not always.
We've never found an instance of "round beginning" lag that was due to our hardware or systems, and we'd be surprised if we did, because right now our CPU usages are insanely low.
I been told NFO guaranteed no lag and if there is, they will compensate for it.
Although we don't make performance guarantees, if the lag is on our end we will always fix it. We've never seen this type of lag be due to our end, but we're completely willing to work with any renter who comes to us with any performance problem to help them root out the cause.
My friends have been on live chat numerous times and always the same answer, it could be client side (yeah, all clients having the same problem), everything looks fine, did you update anything new, restart server, and my favorite one, its steam updates. Have tried everything, no stats, just mani mods, restart map and server, email John, set server to 66 tick and nothing helps. Can anyone find a solution for this issue?
That is all great advice, and sums up most of the possible causes. Steam updates are actually a very strong possibility, if nothing else about the server has been changed.
Emailing me is sort of the last resort. I'd be the one grasping at straws such as trying to find packetloss or jitter, and moving the server to a different machine or to Linux to try to randomly fix it. Your friends should try that before posting here.
NFO Gone Downhill?
Nope, not at all. I point this out to anyone who makes such a statement: We have the same people working here, the same or better bandwidth, same or better automated systems, more ways to offer attentive service, higher acceleration levels, faster machines, and lower CPU usage across the board than we ever have in the past.