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 Post subject: changing payment months
PostPosted: Sat May 12, 2012 8:11 am 
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I am currently set to 3 months for my VDS, and I want to change it to 6 months.

I know the steps for doing this is to just reorder the same server and setup I got and then choose make changes to an existing server and then pick my VDS. But will I be billed then or will it wait to bill me by the 6 months after my 3 months are up ?

I still got a month to go so I don't want to be billed today for 6 months when I still got time left to my 3 months.

Thanks,
Scott

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PostPosted: Sat May 12, 2012 11:08 am 
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You would not pay for the next chunk until your paid time ends.


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PostPosted: Sat May 12, 2012 2:17 pm 
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Edge100x wrote:
You would not pay for the next chunk until your paid time ends.


Well that sounds good. But it would seem the system doesn't like me :(.

I made the changes and it gave me the screen telling me to go to the payment control panel to comfirm my changes.

But the problem is what screen says:

It telling me that it wont do the 6 months, that it now gonna bill me at the rate of month-to-month instead of a discount rate for picking 6 months. On top of that, it gonna bill me $8.10 for upgrading my months which is not right as my month not over till June.

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PostPosted: Sat May 12, 2012 2:58 pm 
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The reason that happened is shown there also. If you send us a help request about this from your control panel's "Help" page, we can look at putting an exception into the system for you.

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PostPosted: Sat May 12, 2012 3:10 pm 
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Well I got a good payment history with NFO, I have always paid my bills on time and not once had any issues with payment to NFO. I been here for some time as well. I will submit a ticket.

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PostPosted: Sat May 12, 2012 5:49 pm 
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They have to send the men in black suits with the black suburban trucks around to your house to pay you a visit before they can approve your upgrade. lol

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PostPosted: Sat May 12, 2012 7:06 pm 
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.=QUACK=.Major.Pain wrote:
They have to send the men in black suits with the black suburban trucks around to your house to pay you a visit before they can approve your upgrade. lol


I know 8O. Well if it's to much work for a larger lumpsum of cash in one big pile then they could always let me have the server for free :P

I am sure this will get worked out, I just hope not to see $8.10 billed on my account tho.

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